Accessibility Statement

Last Updated: December 12, 2025

Our Commitment

Quarlo Software LLC is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

As a platform serving higher education institutions, we recognize our responsibility to provide an inclusive experience for all students, regardless of ability.

Conformance Status

Target Standard: Web Content Accessibility Guidelines (WCAG) 2.1 Level AA

Quarlo is partially conformant with WCAG 2.1 Level AA. "Partially conformant" means that some parts of the content do not fully conform to the accessibility standard.

We are actively working to achieve full conformance and regularly test our platform for accessibility issues.

Technical Specifications

Accessibility of Quarlo relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Compatibility

Quarlo is designed to be compatible with the following assistive technologies:

  • Screen readers (NVDA, JAWS, VoiceOver, TalkBack)
  • Screen magnification software
  • Speech recognition software
  • Keyboard-only navigation

Quarlo is not compatible with:

  • Browsers older than 3 major versions
  • Internet Explorer (all versions)

Known Limitations

Despite our best efforts to ensure accessibility of Quarlo, there may be some limitations. Below is a description of known limitations and potential solutions:

AI-Generated Content

Interview preparation content is generated by AI and may not always follow optimal heading structure. We are working to improve the consistency of generated content structure.

Third-Party Content

Some content sourced from third-party APIs (company information, job postings) may not meet our accessibility standards. We cannot control the accessibility of external content.

PDF Documents

Uploaded resume documents (PDFs) may not be fully accessible. We recommend using the text paste option when possible.

Assessment Approach

Quarlo assesses the accessibility of our platform through the following methods:

  • Self-evaluation: Regular internal testing using automated tools and manual review
  • Automated testing: Use of accessibility scanning tools during development
  • Manual testing: Keyboard navigation and screen reader testing
  • User feedback: Ongoing collection and response to accessibility reports from users

Feedback

We welcome your feedback on the accessibility of Quarlo. Please let us know if you encounter accessibility barriers:

Email: support@quarlo.co

Subject Line: Accessibility Feedback

When reporting an accessibility issue, please include:

  • The web page URL where you encountered the issue
  • A description of the problem
  • The assistive technology you were using (if any)
  • Your browser and operating system

Response Time: We will respond to accessibility feedback within 5 business days and work to remediate confirmed issues as quickly as possible.

Enforcement Procedure

If you are not satisfied with our response to your accessibility concern, you may escalate the issue by:

  • Contacting your institution's disability services office, who can work with us directly
  • Filing a complaint with the U.S. Department of Education Office for Civil Rights
  • Filing a complaint with your state's attorney general

Formal Approval

This accessibility statement was created on December 12, 2025 and was last reviewed on December 12, 2025. It will be reviewed and updated annually or when significant changes are made to the platform.

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